We make it easy to integrate EzPSA into your business, and you’ll have access to support for as long as you’re using the software.

40-day assisted trial

When you start using EzPSA, we’ll help you get going and show you how to get the most value from the tools we provide.

Unlimited e-mail support

Ask a question any time, from anywhere, and get a timely response. We’ll respond within 2 hours to queries sent during business hours*, and we’ll reply to after-hours queries on the next business day. If we fail, you get a month free.

Account manager

A dedicated account manager will work with you to understand your unique business requirements and identify ways our development team can improve the software to add more value for your business.

Phone support available for 3+ users

If you sign up 3 or more users in your organisation, you’ll have access to phone support during business hours.

*Business hours are Monday – Friday, 8 a.m. – 5 p.m., NZST, excluding NZ public holidays.

Response time for unpaid service will be within 24 hours

Satisfaction guarantee

We offer a 30-day money back guarantee on your paid service. If you’re not completely satisfied after your first month using EzPSA, we’ll give you a full refund, no questions asked.

Technical Support Forums

Post a question on the forum to get solutions from the broader EzPSA community or search archived discussions.